Privacy Policy

Last Updated: January 2025

1. Introduction

Metablik ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grant, fund, and compliance management platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, organization details, job title

Profile Information: Professional background, areas of expertise, organizational affiliations

Grant and Fund Data: Application details, project descriptions, financial information, milestone reports

Communications: Messages sent through our platform, support requests, feedback

Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Information We Collect Automatically

Usage Data: How you interact with our platform, features used, time spent

Device Information: IP address, browser type, operating system, device identifiers

Log Data: Access times, pages viewed, errors encountered

Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

Integration Data: Information from connected services (financial systems, student information systems, communication tools, Google Calendar)

Calendar Data: Event details, scheduling information, and calendar metadata when you connect your Google Calendar

Public Sources: Publicly available information about your organization or research

3. How We Use Your Information

We use collected information to:

• Provide and maintain our grant and fund management services

• Process applications, track milestones, and manage fund disbursements

• Enable communication and collaboration features

• Sync and manage calendar events through Google Calendar integration

• Generate reports and analytics for compliance purposes

• Improve our platform and develop new features

• Provide customer support and respond to inquiries

• Send important updates about your account or our services

• Ensure platform security and prevent fraud

• Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

Within Your Organization: Information may be shared with authorized users within your organization based on assigned roles and permissions.

Service Providers: We may share information with trusted third-party service providers who assist us in cloud hosting, payment processing, email communications, analytics, and customer support.

Legal Requirements: We may disclose information when required by law or to comply with legal processes, protect our rights, investigate violations, or respond to emergencies.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement robust security measures including:

• Encryption of data in transit and at rest

• Multi-factor authentication options

• Regular security audits and monitoring

• Access controls and role-based permissions

• Secure data centers with physical and environmental safeguards

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request copies of your personal information

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your personal information

• Portability: Receive your data in a portable format

• Restriction: Limit how we process your information

• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@metablik.com.

Contact Information

Address

1849 N Freedom Blvd 145, Provo, UT 84604

© 2024 Metablik. All rights reserved. These documents are designed to comply with applicable privacy laws and regulations.