Last Updated: January 2025
Metablik ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grant, fund, and compliance management platform and related services (collectively, the "Service").
Account Information: Name, email address, phone number, organization details, job title
Profile Information: Professional background, areas of expertise, organizational affiliations
Grant and Fund Data: Application details, project descriptions, financial information, milestone reports
Communications: Messages sent through our platform, support requests, feedback
Payment Information: Billing address, payment method details (processed securely through third-party providers)
Usage Data: How you interact with our platform, features used, time spent
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Access times, pages viewed, errors encountered
Cookies and Tracking: We use cookies and similar technologies to enhance your experience
Integration Data: Information from connected services (financial systems, student information systems, communication tools, Google Calendar)
Calendar Data: Event details, scheduling information, and calendar metadata when you connect your Google Calendar
Public Sources: Publicly available information about your organization or research
We use collected information to:
• Provide and maintain our grant and fund management services
• Process applications, track milestones, and manage fund disbursements
• Enable communication and collaboration features
• Sync and manage calendar events through Google Calendar integration
• Generate reports and analytics for compliance purposes
• Improve our platform and develop new features
• Provide customer support and respond to inquiries
• Send important updates about your account or our services
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulatory requirements
Within Your Organization: Information may be shared with authorized users within your organization based on assigned roles and permissions.
Service Providers: We may share information with trusted third-party service providers who assist us in cloud hosting, payment processing, email communications, analytics, and customer support.
Legal Requirements: We may disclose information when required by law or to comply with legal processes, protect our rights, investigate violations, or respond to emergencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement robust security measures including:
• Encryption of data in transit and at rest
• Multi-factor authentication options
• Regular security audits and monitoring
• Access controls and role-based permissions
• Secure data centers with physical and environmental safeguards
Depending on your location, you may have the right to:
• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
To exercise these rights, contact us at privacy@metablik.com.
© 2024 Metablik. All rights reserved. These documents are designed to comply with applicable privacy laws and regulations.